Frequently Asked Questions

Find answers to common questions about our services

Why does Trading PLUS charge a commission on certain asset classes?

To accurately replicate the dynamics of financial markets and adhere to industry standards, we apply simulated commissions when executing trades. You can find detailed commission information for each asset class on our website and within the trading platform. This approach helps create a realistic trading environment, allowing traders to effectively test their strategies. We are proud to offer one of the lowest and most competitive commission structures in the industry.
Updated: 4 months ago

Are there differences in execution for different clients?

No, all execution settings are the same for every client, whether they are on a Free Trial, Trading PLUS Step 1, Trading PLUS Step 2, or a Trading PLUS Account. We do not differentiate between client groups. Every client enjoys identical execution and account settings on the trading platform, with no variations at any stage, regardless of their trading performance.
Updated: 4 months ago

Can I experience execution delays?

Execution delays are a natural part of real market trading and occur across all trading platforms and servers. To simulate this on Trading PLUS’s servers, we apply a delay of up to 200 ms. Other factors that can influence execution delays include your geographical distance from the server or data centre, the quality of your internet connection, and overall latency. These delays are applied consistently to all users on the platform and are not personalized for individual clients. You can monitor your execution speed in the journal section of your platform terminal.
Updated: 4 months ago

How does the Trading PLUS technical infrastructure work?

Trading PLUS provides simulated trading services and educational tools designed for traders. From the beginning, our aim has been to create an environment that closely mirrors real market conditions throughout the Evaluation Process, Free Trial, and Trading PLUS Account stages. In the Free Trial, you can experience our trading setup at no cost, and we highly recommend testing it before moving forward with the Evaluation Process.
Updated: 4 months ago

Does Trading PLUS apply hidden markups or extra slippage?

No, we do not apply hidden markups or added slippage. Trades are executed according to the prices shown on the trading platform. If slippage does occur, it results from technical delays and can be either positive or negative, with no preference for either direction.
Updated: 4 months ago