Frequently Asked Questions

The legal relationship between a Trading PLUS Trader and their Trading PLUS Account is established and governed by the Trading PLUS Account Agreement. This agreement is signed after successfully completing the Trading PLUS Step 1, Step 2, and the KYC (Know Your Customer) process.

Your status as a Natural Person or Legal Entity will be determined based on the selection you made during your initial order purchase, reflecting whether you registered as a Natural Person or a Legal Entity.

For a sample of the Trading PLUS Account contract or any further inquiries, feel free to contact us at [email protected].

Once you successfully meet the Trading Objectives for your Step 2 account, you will receive an email containing the agreement for your Trading PLUS account. To proceed with the signing process, simply follow these steps:

1. Review the Agreement: Carefully read through the agreement and ensure all details are accurate.
2. Sign the Agreement: Once you’re satisfied with the terms, sign the agreement.
3. Submit the Agreement: Click the submit button to send the signed agreement back to us.

Compliance Checks: Typically, compliance checks take less than 1 business day for personal registrations and up to 3 business days for company registrations.

After our compliance team verifies all the information, your Trading PLUS account will be activated, and you’ll be ready to start trading.

To complete the Trading PLUS Account Agreement and process payout invoices, you will need to provide the following:

1. Recent selfie: A photo of yourself taken to verify your identity, ensuring that the individual submitting the KYC documents matches the identity provided.
2. Valid government-issued ID: A passport or ID card showing your nationality. If your ID is in one of the following languages—Amharic, Arabic, Armenian, Bengali, Burmese, Dari, Dhivehi, Farsi, Georgian, Hindi, Khmer, Kinyarwanda, Lao, Mongolian, Nepali, Sinhalese, or Urdu—please use an international passport with Latin alphabet transcription. Note: we do not accept driving licenses, residence permits, or other documents that do not display nationality.
3. Proof of address: A document that includes your full name, address, and issue date, such as a bank statement, account statement, lease agreement, letter from a recognized public authority, or a utility bill (gas, electricity, water, internet, etc.). The proof of address must be no older than 3 months.

Please ensure your proof of address is in Latin, Arabic, Serbian, Ukrainian, Russian, or Japanese. Documents in the Latin alphabet are processed faster, while others may take longer. If the document is in a different alphabet, please include a translation into English.

We accept documents in the Latin alphabet, as well as Arabic, Serbian, Ukrainian, Russian, and Japanese. Documents in the Latin alphabet are processed more quickly. Submissions in other alphabets may take longer, so we recommend providing English translations for faster processing.

If the documents submitted are insufficient, we may request additional information or documentation after review.

TradingPLUS traders utilize simulated capital but can earn real monetary rewards by generating profits on their TradingPLUS Account. Through successful virtual trading, they demonstrate their expertise and the value of the provided data, qualifying for profit payouts.

Traders may request their first payout 14 trading days after their initial trade on the TradingPLUS Account, provided profits have been generated through simulated trading. Subsequent withdrawals must follow a fixed interval of 14 trading days from the date of the first payout request. This schedule is system-controlled and cannot be altered.

Please note that your refundable fee will be reimbursed when you request for your second withdrawal. The refunded fee will be the same amount that you initially paid for the Evaluation package.

Please be aware that the minimum withdrawal amount is $50. You have the option to withdraw any profit earned, retaining 80% for yourself. Alternatively, you may choose to leave the profit in your account to grow your balance and enhance your drawdown buffer.

Yes, you are solely responsible for paying any taxes, levies, or fees that apply to you under the Trading PLUS Account Agreement, in compliance with applicable laws and regulations. Trading PLUS is not authorized to offer tax advice or instructions.