Frequently Asked Questions
Find answers to common questions about our services
How do I apply for TradingPLUS Step1?
Once you've signed up for TradingPLUS, you can move forward with purchasing TradingPLUS Step 1 by placing an order via your client portal. Once you have submitted the order form, you will be redirected to the payment page to finalize the payment process. An order confirmation email will be sent to you upon completion.
Please note that purchases made using third-party bank accounts are not accepted.
What payment methods are available?
Do we charge any additional fees? Are the fees recurring?
I paid for my Trading PLUS Step 1, when will I receive my account?
After your payment is confirmed, our system will automatically generate your Step 1 account, and you will receive an email with your Trading PLUS Step 1 login details. Be sure to check both your inbox and spam/junk folders for this email.
Please ensure you keep your login credentials secure and do not share them with anyone. We cannot be held responsible for unauthorized access to your account.
Why is there a fee?
By paying the fee, you gain access not only to Trading PLUS Step 1 and the simulated trading environment but also to our exclusive applications designed to enhance your learning experience. These include the Statistical Application, Account and Trader’s Analysis, trading calculators, and more.