Frequently Asked Questions

You can view the account specifications directly in the trading platform. In MetaTrader, to check instrument specifications, open Market Watch (Ctrl+M), right-click on the instrument, and select 'Specification.'

Please make sure to review the details and conditions of each instrument you trade.

The leverage we offer is up to 1:100 and cannot be increased.

You can find symbol specifications and trading hours on the Symbols site, and platform maintenance schedules and important updates on the Trading Updates site.

You can trade your Trading PLUS Step 1, Trading PLUS Step 2, and Trading PLUS Account on MetaTrader 5, and cTrader will be available soon.

In general, the use of VPN/VPS services is allowed, except when accessing MetaTrader and cTrader accounts from within the United States. Clients traveling to the U.S. should avoid logging into their MetaTrader or cTrader accounts while there.

Trading PLUS provides simulated trading services and educational tools designed for traders. From the beginning, our aim has been to create an environment that closely mirrors real market conditions throughout the Evaluation Process, Free Trial, and Trading PLUS Account stages. In the Free Trial, you can experience our trading setup at no cost, and we highly recommend testing it before moving forward with the Evaluation Process.

No, all execution settings are the same for every client, whether they are on a Free Trial, Trading PLUS Step 1, Trading PLUS Step 2, or a Trading PLUS Account. We do not differentiate between client groups. Every client enjoys identical execution and account settings on the trading platform, with no variations at any stage, regardless of their trading performance.

Execution delays are a natural part of real market trading and occur across all trading platforms and servers. To simulate this on Trading PLUS’s servers, we apply a delay of up to 200 ms. Other factors that can influence execution delays include your geographical distance from the server or data centre, the quality of your internet connection, and overall latency. These delays are applied consistently to all users on the platform and are not personalized for individual clients. You can monitor your execution speed in the journal section of your platform terminal.

To accurately replicate the dynamics of financial markets and adhere to industry standards, we apply simulated commissions when executing trades. You can find detailed commission information for each asset class on our website and within the trading platform. This approach helps create a realistic trading environment, allowing traders to effectively test their strategies. We are proud to offer one of the lowest and most competitive commission structures in the industry.

No, we do not apply hidden markups or added slippage. Trades are executed according to the prices shown on the trading platform. If slippage does occur, it results from technical delays and can be either positive or negative, with no preference for either direction.

If Trading PLUS decides to copy a client’s trades, the replication technology functions in a separate environment, ensuring it doesn’t interfere with the client’s account. The client’s trading conditions remain unaffected, regardless of whether their trades are being copied.